Get the information you need for a successful visit to Physical Therapy and Massage of CT LLC and focus on your treatment, not your paperwork.
Bring the Following Documents With You
Your physician's referral or prescription
Your health insurance card(s)
For workers' compensation or motor vehicle accident treatments, please bring your adjustor's name, contact information, and your claim number
Each of the downloadable forms (see below) filled out - alternately, please arrive 15 additional minutes early to complete the paperwork. You can also stop by our office and receive hardcopy forms ahead of time.
Please wear comfortable clothing and arrive 15 minutes prior to your appointment. We can provide gowns / shorts if needed.
Will my insurance cover physical therapy services? Yes, in almost all cases it will. We accept most insurance plans. You might want to contact your insurance company before your first visit to ask about any deductibles and/or co-pays you might have.
Our office will be happy to assist in contacting your insurance company and determining your coverage based on your individual policy. In some cases your insurance company will require pre-authorization and we can assist you with that. For more information, please do not hesitate to contact our office.
Do I need a physician's referral for physical therapy? CT is a direct access state, but our contracts with many insurance companies, states that we must have a physician's referral on file. If you do not have a referral when you first come in, a physical therapist will do the initial evaluation, and fax the evaluation and a referral to your physician to sign.
You also can call your physician, and ask him to fax over a referral for your physical therapy. Medicare patients must come with a referral from their physician, or Medicare will not pay for therapy.
How do I schedule my appointment? Give us a call and we can set up a time for your initial visit. Sometimes, physicians fax the referral to us in which case we will contact you to set up the initial visit.
What if I need to cancel or reschedule my appointment? Please remember that an appointment means that we have reserved that time especially for you. If you need to cancel or reschedule your appointment, please give us at least 24 hours’ notice so that another patient may be treated at that time.
How often will I need to attend physical therapy? Most patients come to physical therapy one to three times a week. Your schedule will be dictated by your physician and your physical therapist base on the nature of your injury. The more committed you are to coming to therapy and to your home exercise program (if given one), the more satisfied you will be with your progress.
How long does each appointment take? Plan to spend between 30 and 60 minutes in physical therapy. Your total treatment time is sometimes longer or shorter based on your individual needs. Your therapist is responsible for determining those needs based on your evaluation and plan of care.
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"Right from my first physical therapy session at PT and Massage of CT, I was impressed by the level of care I received.
I have been to several PT offices in the past few years to manage my chronic back pain, and it wasn’t until I visited this practice that I started to feel relief from my pain.
I have been truly pleased with Jen’s background knowledge and professionalism. She hasn’t only applied techniques that have eased my pain, but has also taught me exercises and proper demeanor, combined with the care and respect she provides her clients, creates a comfortable and positive atmosphere.
I actually look forward to my PT sessions!
Thank you to Jen and to all of the staff at PT and Massage of CT for helping me in my quest to live a pain free life."
About Our Business
Physical Therapy and Massage of CT LLC
is a local, family-owned physical therapy office. We have been in this business since 2002.
We're a hands-on physical therapy office. We have private rooms and our certified and licensed therapists and masseuses don't rely on just machines and routines.
Our highly trained, experienced, and friendly staff members have been with us for over 10 years.